Black Box Network Services is committed to providing the best customer and technical support in the industry. We want to make sure that the solutions we implement not only function as you need them to but also help your business run better.
Weâ€™re here for you
If you need service or support immediately, contact your designated support center. To speak with a Black Box representative about the solutions we offer, contact us.
Process & Approach
As the worldâ€™s largest provider of communications and infrastructure solutions, Black Box Network Services has a proven approach to meeting your voice and data network needs.
Our start-to-finish solutions support all phases of your network lifecycle.
Black Box Network Services takes an objective approach when assessing your network needs. We make sure we fully understand your business and technical requirements, limitations, budget, and timing so that we can develop and propose a communications or infrastructure solution that will help you achieve your goals using reliable technologies that will function as designed.
Based on your approved plan and confirmed requirements, our certified resources will design a solution that fits your needs. Because we are an independent providerâ€”and our portfolio includes solutions from 15 partners as well as our own line of Black BoxÂ® brand cables and productsâ€”our technical teams can design a unique solution using the best technologies the industry has to offer.
We know itâ€™s imperative that the solutions we design not only meet your technical and business requirements, but also integrate with your existing business processes and any legacy systems you have.
As interoperability becomes critical, providers must have a solid understanding and experience with a variety of technology options to ensure customers receive a solution that will achieve their unique needsâ€”and will be at a fair price. Because of our extensive portfolio and solid partner relationships, Black Box Network Services can deliver platforms and applications from a variety of sourcesâ€”all with your best interests in mind.
With voice services capabilities throughout North America and infrastructure resources around the globe, our technical resources will fully implement and test your solution to ensure it functions as it was designed. Our technical resources hold more than 2000 certifications, and theyâ€™re part of our commitment to deliver superior technical support and service.
Once your solution is implemented, our support will continue. With â€œGuaranteed for Lifeâ€ structured systems and a full suite of maintenance services plans, Black Box Network Services will work to ensure that your communications infrastructure continues to meet your needs and helps your business perform. Our six Network Operations Centers throughout the United States and our 24/7/365 customer support helps to ensure that we will be there when you need us.
Weâ€™re here for you.
To learn more about our process and approach or to speak with a Black Box representative, contact us.
List of Services
Black Box has the capability to help clients look at all aspects of the design and building of a data centre, consulting on what is required to build, update or expand any size data centre. More
Black Box offers the latest components for building a manageable digital signage system. More
Intelligent Infrastructure Management
Black Box are able to offer several automated solutions that automatically discover and monitor the connectivity of your whole infrastructure (or just a critical element) whilst providing real time information. More
Black Box can provide installation and hardware maintenance and support, connectivity management (moves and changes), integrated facilities management, periodic audits, training services and a fully managed on site service. More
We at Black Box believe managing a successful implementation requires solid planning from conception, and our designers can assist you in planning your multi-site rollout. More
Black Box can provide complete on-site surveys, design the solution, install the equipment and provide on-going maintenance, enabling customers to have a system that monitors anything they require. More
Black Box has vast experience in providing this vital component to clients across all vertical sectors and will assist you in choosing the right solution to meet all of your infrastructure connectivity requirements. Our services include design, installation, product procurement and maintenance of your network infrastructure. More
Design, staging, installation, and maintenance for new and upgraded voice systems. More
Black Box provides wireless local area network (WLAN) and wireless wide area network (WWAN) communication solutions for a wide range of sectors. More